LI ZHI; SALUDIN, Mohamad Nasir; OMAR, Muhammad. Customer Relationship Management (CRM) Mediation: Ai, Social Media Marketing, and Purchase Intentions: A Literature Review. Jurnal Evolusi , [S. l.], v. 7, n. 1, p. 116–127, 2026. DOI: 10.61688/jev.v7i1.591. Disponível em: https://journal.uptm.edu.my/index.php/evolusi/article/view/591. Acesso em: 23 aug. 2026.