The Relationship Between Perceived Credibility and Behavioral Intention on Mobile Banking Technologies Adoption

Abstract

Mobile banking technology helps in buying and selling online by cell phones. These are interactive cashless cards which replace. The e-wallets serve to make quick trading reducing the utilization of currency. However, some people still do not trust electronic payment. This study aimed to enumerate what led to mobile banking uptake among communities across Malaysia. This research investigates the association between behavioural intention and credibility within a community’s setting. The research was done on a quantitative approach using questionnaire as the main research tool. A total of 104 respondents were given questionnaires in the communities of D’laman Puncak Bandar Seri Putra Selangor. An insight into the banking technologies adoption. A number of recommendations were forwarded for future studies. Still, security did not affect the behavioural intention. Hence, more recent studies should seek to unravel additional determinants of behavioural intention