The Factor Influencing ICT Adoption among Senior Citizens in Local Communities, Petaling Jaya, Malaysia

Abstract

This study investigates Information and Communication Technology (ICT) adoption among senior citizens in Malaysian local communities. In an increasingly digitalized world, understanding the challenges and opportunities for seniors is crucial. As Malaysia's elderly population grows, addressing the digital divide is essential. In order to test the dependent variable, several factors will be focus on perceived usefulness, perceived ease of use, technology anxiety, social influence and facilitating condition. Due to this, 158 communities in Apartment Harmoni,Petaling Jaya has participated in the survey of ICT adoption among senior citizens with 29 questions in total. The theory used to estimate the ICT adoption among senior citizens and factors of influencing ICT adoption is technology acceptance model (TAM). The research findings suggest that ICT adoption among senior citizens will have a positive impact because it is important for fostering connectivity, promoting access to essential services, well-being, enabling them to lead active and fulfilling lives in the digital age.