A Study Towards of Awareness of Government Service In Gemencheh

Abstract

The purpose of this study is to find out how prepared rural communities are to adopt
and use technology, with an emphasis on closing the digital divide and using
technology to strengthen underserved communities. The study focuses attention to
the difficulties that rural areas confront, including a lack of adequate digital
infrastructure and access to necessary online resources. This study aims to
identify barriers to technology adoption in order to suggest localised measures
that support economic growth, digital inclusion, and community empowerment. In
the end, the project aims to use technology as a catalyst to empower and improve
rural communities, promoting fairness and advancement. The independent
variables is awareness of government services. The level of information and
comprehension that citizens have about the digital services that their government
offers is referred to as their awareness of government services. The dependent
variables is usage of e-government services. The level to which individuals and
organisations use digital platforms to communicate with government agencies and
obtain services is known as e-government service usage. The method used to find
information about this research is using the quantitative method. The theory that use
on this research is technology acceptance model (TAM). This research was done at
Gemencheh, Negeri Sembilan with 100 respondents by quantitative method.