A Organizational conflict management in the digital era: Impact on performance

Abstract

When a conflict arises within an organization, the cause is always identified as poor communication. Similarly, when a bad decision is made, ineffective communication is always to blame. Conflict management is a series of actions and reactions between actors and external parties in a conflict. This study is to look at the relationship between organizational conflict management in the digital era and its impact on performance. Organizational conflict management theory, digital era theory and performance are studied on an approach oriented to organizational management, communication from actors and external parties and how they affect performance