Employee motivation mediating servant leadership and work outcomes in China's higher education

Yang Wei (1) , Mohamad Nasir Saludin (2) , Kamaljeet Kaur (3) , Muhammad Omar (4)
(1) Kuala Lumpur University of Science and Technology, China,
(2) University of Geomatika, Malaysia,
(3) Kuala Lumpur University of Science and Technology, Selangor, Malaysia, Malaysia,
(4) Universiti Poly-Tech Malaysia, Malaysia

Abstract

This study investigates the interrelationships among leadership styles, employee motivation, job satisfaction, and organizational commitment across twelve private higher education institutions located in Guangxi Province, China. The research aims to identify how leadership directly affects these indicators and influences them through the mediation of employee motivation. Incorporating Confucian values, this investigation contextualizes leadership dynamics in China’s private university sector. This study used quantitative methods and collected data from academic and administrative personnel at twelve private higher education institutions through online surveys. The survey tool includes a tested scale to measure leadership ability, employee motivation, job satisfaction, and organizational commitment, which is based on Likert 7-point scale. To analyse data and evaluate direct and mediating effects, it is recommended to use structural equation modelling (SEM). This research advances theoretical comprehension of leadership dynamics by examining the interplay among leadership practices, employee motivation, and work outcomes, while elucidating their cultural significance within higher education settings. Practical experience and lessons learned may help develop leadership plans that focus on employee growth and well-being. This study also aims to provide ideas for future work on leadership in specific cultural contexts.

Full text article

Generated from XML file

References

Aboramadan, M., Dahleez, K., & Hamad, M. H. (2020). Servant leadership and academics outcomes in higher education: The role of job satisfaction. International Journal of Organizational Analysis, *29*(3), 562–584. https://doi.org/10.1108/ijoa-11-2019-1923

Ahmed, T., Yang, C., Hongjuan, Y., & Mahmood, S. (2022). The impact of empowering leadership on job performance of higher education institutions employees: Mediating role of goal clarity and self-efficacy. Psychology Research and Behavior Management, Volume 15, 677–694. https://doi.org/10.2147/prbm.s357083

Akoto, E., Owusu, E., Gyimah, P., Acheampong, A., & Adu-Brobbey, V. (2022). Cultural profile as determinant of work outcomes in a collectivist context. Journal of Global Awareness, *3*(2), 1–24. https://doi.org/10.24073/jga/3/02/07

Alexander, S. (2023). Servant leadership and customer service performance: Testing social learning and social exchange-informed motivational pathways. European Journal of Work and Organizational Psychology, 1-14. https://doi.org/10.1080/1359432x.2023.2178905

Aneel, K., Tayabba, G. P., & Hira, R. S. (2022). Servant leadership as impetus for teachers' organisational citizenship and in-role behaviours: The mediation of felt obligation. International Journal of Organizational Leadership, *11*(First Online), 44-54. https://doi.org/10.33844/ijol.2022.60618

Aruoren, E. E., & Erhuen, E. P. (2023). Servant leadership and job satisfaction: Mediatory role of perceived organizational support. European Journal of Business and Management. https://doi.org/10.7176/ejbm/15-8-05

Bougie, R., & Sekaran, U. (2019). Research methods for business. John Wiley & Sons.

Fields, D. L., & Winston, B. E. (2010). Development and evaluation of a new parsimonious measure of servant leadership. Virginia Beach, VA: School of Global Leadership & Entrepreneurship, Regent University.

Forson, J. A., Ofosu-Dwamena, E., Opoku, R. A., & Adjavon, S. E. (2021). Employee motivation and job performance: A study of basic school teachers in Ghana. Future Business Journal, *7*(1). https://doi.org/10.1186/s43093-021-00077-6

Greenleaf, R. K. (1979). Servant leadership: A journey into the nature of legitimate power and greatness. Business Horizons, *22*(3), 91–92. https://doi.org/10.1016/0007-6813(79)90092-2

Hiebl, M. R. W. (2021). Sample selection in systematic literature reviews of management research. Organizational Research Methods, *26*(2), 229–261. https://doi.org/10.1177/1094428120986851

Hudecek, M. F. C., Grünwald, K. C., Von Gehlen, J., Lermer, E., & Heiss, S. F. (2024). You may fail but won't quit? Linking servant leadership with error management culture is positively associated with employees' motivational quality. Cogent Business & Management, *11*(1). https://doi.org/10.1080/23311975.2024.2406361

Ishtiaq, M. (2019). Book review: Creswell, J. W. (2014). Research Design: Qualitative, Quantitative and Mixed Methods Approaches (4th ed.). English Language Teaching, *12*(5), 40. https://doi.org/10.5539/elt.v12n5p40

Khuzwayo, A. B., Flotman, A. P., & Mitonga-Monga, J. (2022). Transformational leadership influences on organisational justice and employee commitment in a customer service organisation. SA Journal of Industrial Psychology, *48*. https://doi.org/10.4102/sajip.v48i0.1979

Liden, R. C., Wayne, S. J., Zhao, H., & Henderson, D. (2008). Servant leadership: Development of a multidimensional measure and multi-level assessment. Leadership Quarterly, *19*, 161-177.

Miao, Q., Newman, A., Schwarz, G., & Xu, L. (2014). Servant leadership, trust, and the organizational commitment of public sector employees in China. Public Administration, *92*(3), 727–743. https://doi.org/10.1111/padm.12091

Mowday, R., Steers, R. M., & Porter, L. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, *14*(2), 224-247. https://doi.org/10.1016/0001-8791(79)90072-1

Pang, N. S., & Wang, T. (2017). Investigating Chinese educational leaders' Confucian ethics and value orientations in a transnational leadership program. Educational Research Quarterly, *25*(1), 45–78. https://doi.org/10.6151/cerq.2017.2501.02

Ryan, R. M., Duineveld, J. J., Di Domenico, S. I., Ryan, W. S., Steward, B. A., & Bradshaw, E. L. (2022). We know this much is (meta-analytically) true: A meta-review of meta-analytic findings evaluating self-determination theory. Psychological Bulletin, *148*(11-12), 813–842. https://doi.org/10.1037/bul0000385

Sahiri, M. N. B. (2015). Employee motivation, workplace environment and workplace diversity influence on organizational performance: A case of Yamaha Electronic Manufacturing [Thesis].

Samsir, A., & Muis, A. (2023). The effect of transformational leadership and organizational culture through job satisfaction and work motivation on employee performance.

Samuel, A., Hsin-Hua, H., Hyunyoung, J., Chih-Hsun, J. C., & Yu-Ching, C. (2023). Servant leadership and customer service performance: Testing social learning and social exchange-informed motivational pathways. European Journal of Work and Organizational Psychology, *32*, 506-519. https://doi.org/10.1080/1359432X.2023.2178905

Song, Y., Tian, Q., & Kwan, H. K. (2021). Servant leadership and employee voice: A moderated mediation. Journal of Managerial Psychology, *37*(1), 1–14. https://doi.org/10.1108/jmp-02-2020-0077

Sonnenschein, K., Hagen, I., Rostad, I. S., & Wiik, R. (2022). "Make it possible for more people to work at home!" Representations of employee motivation and job satisfaction in Danish and Norwegian newspapers during the COVID-19 pandemic. Frontiers in Psychology, *13*. https://doi.org/10.3389/fpsyg.2022.972562

Spector, P. E. (1994). Job Satisfaction Survey. Tampa, FL: Department of Psychology, University of South Florida.

Su, W., Lyu, B., Chen, H., & Zhang, Y. (2020). How does servant leadership influence employees' service innovative behavior? The roles of intrinsic motivation and identification with the leader. Baltic Journal of Management, *15*(4), 571–586. https://doi.org/10.1108/bjm-09-2019-0335

Van Dierendonck, D. (2011). Servant leadership: A review and synthesis. Journal of Management, *37*(4), 1228–1261. https://doi.org/10.1177/0149206310380462

Van Dierendonck, D., & Nuijten, I. (2011). The Servant Leadership Survey: Development and validation of a multidimensional measure. Journal of Business and Psychology, *26*(3), 249–267. https://doi.org/10.1007/s10869-010-9194-1

Wardiansyah, D. R., Indrawati, N. K., & Kurniawati, D. T. (2024). The effect of employee motivation and employee engagement on job performance mediated by job satisfaction. International Journal of Research in Business and Social Science (2147-4478), *13*(1), 220–231. https://doi.org/10.20525/ijrbs.v13i1.3133

Zayed, N. M., Rashid, Md. M., Darwish, S., Faisal-E-Alam, Md., Nitsenko, V., & Islam, K. M. (2022). The power of compensation system (CS) on employee satisfaction (ES): The mediating role of employee motivation (EM). Economies, *10*(11), 290. https://doi.org/10.3390/economies10110290

Zhang, H., Everett, A. M., & Elkin, G. (2012). Philosophical roots of servant leadership in the Chinese Confucian context. In Proceedings of the 26th Annual Conference of the Australian and New Zealand Academy of Management. Perth: Australian and New Zealand Academy of Management.

Authors

Yang Wei
yang.wei.412@qq.com (Primary Contact)
Mohamad Nasir Saludin
Kamaljeet Kaur
Muhammad Omar
Wei, Y., Saludin, M. N., Kamaljeet Kaur, & Omar, M. (2026). Employee motivation mediating servant leadership and work outcomes in China’s higher education . The Asian Journal of Professional & Business Studies, 7(1), 266–278. https://doi.org/10.61688/ajpbs.v7i1.502

Article Details

Most read articles by the same author(s)

Similar Articles

1 2 3 4 5 6 7 8 > >> 

You may also start an advanced similarity search for this article.

No Related Submission Found