Engagement analysis: Student-centered vs. lecturer-centered faculty Instagram posts

Authors

  • Muhammad Faizal Kutip Universiti Teknologi MARA, Shah Alam

DOI:

https://doi.org/10.61688/jev.v6i1.391

Keywords:

Student centered, Lecturered Centered, Classroom

Abstract

This study investigates the engagement metrics of Instagram posts from a Faculty of Sports Science and Recreation (FSR) account, focusing on the distinction between student-centered and lecturer-centered content. With nearly 2 billion active users on Instagram, effective engagement strategies for educational institutions are paramount. Employing a quantitative research design was analyzed the top 20 posts from  faculty official Instagram account that garnered high interaction rates, assessing likes, comments, shares, and reach from October to December 2024. The findings indicate that student-centered posts generated higher engagement rates (average of 16.48%) compared to lecturer-centered posts (average of 8.75%). This suggests that content highlighting student achievements, activities, and narratives fosters greater interaction and connection among followers. Storytelling techniques and user-generated content have been identified as effective strategies to enhance engagement, as they create a sense of community and belonging among students. Furthermore, the analysis reveals that well-crafted narratives not only evoke emotional responses but also build authenticity in communication. The results underscore the importance of aligning social media content with audience preferences to optimize engagement. By understanding these dynamics, faculties can tailor their social media marketing strategies to increase student enrollment and retention while strengthening their online presence. Overall, this study contributes to the growing body of literature on social media engagement in higher education, highlighting actionable insights for effective digital communication.

Downloads

Download data is not yet available.

References

REFERENCES

Al-Bahrani, A., Patel, D., & Sheridan, B. (2015). Engaging students using social media: The student’s perspective. International Review of Economics Education, 19, 36-50.

Alhabash, S., & Ma, M. (2017). A tale of four platforms: Motivations and uses of Facebook, Twitter, Instagram, and Snapchat among college students. Social Media + Society, 3(1), 1–13. https://doi.org/10.1177/2056305117691544

Alhabash, S., & Ma, M. (2017). A tale of four platforms: Motivations and uses of Facebook, Twitter, Instagram, and Snapchat among college students. Social Media + Society, 3(1), 1–13. https://doi.org/10.1177/2056305117691544

Ansari, J. A. N., & Khan, N. A. (2020). Exploring the impact of instructor social presence on student engagement in online higher education. Contemporary Educational Technology, 12(2), 1-14.

Chen, E., & DiVall, M. (2018). Social media as an engagement tool for schools and colleges of pharmacy. American journal of pharmaceutical education, 82(4), 6562.

Chen, E., & DiVall, M. (2018). Social media as an engagement tool for schools and colleges of pharmacy. American Journal of Pharmaceutical Education, 82(4), 6562.

Etikan, I., & Bala, K. (2019). Sampling and sampling methods. Biometrics & Biostatistics International Journal, 5(6), 215–217. https://doi.org/10.15406/bbij.2017.05.00149

Fuchs, C. (2021). Social media: A critical introduction. Sage Publications.

Harris, A., & Lee, M. (2019). The impact of personalized content on social media engagement. Journal of Digital Marketing, 15(2), 112-127.

Jiang, Y., & Yin, S. (2021). The Impact of Social Media Marketing on Consumers’ Purchase Intention. In Frontier Computing: Proceedings of FC 2020 (pp. 1797-1803). Springer Singapore.

Junco, R., Heiberger, G., & Loken, E. (2011). The effect of Twitter on college student engagement and grades. Journal of Computer Assisted Learning, 27(2), 119-132.

Junco, R., Heiberger, G., & Loken, E. (2011). The effect of Twitter on college student engagement and grades. Journal of Computer Assisted Learning, 27(2), 119–132.

Mufadhol, M., Tutupoho, F., Nanulaita, D. T., Bell, A. Z. de, & Prabowo, B. (2024). The Influence of Posting Frequency, Content Quality, and Interaction with Customers on Social Media on Customer Loyalty in a Start-up Business. West Science Business and Management, 2(02), 582–594. https://doi.org/10.58812/wsbm.v2i02.966

Pratama, M. A., Romadhony, A., & Hasmawati, H. (2022). Analysis of University Social Media User Engagement by Topic. JATISI (Jurnal Teknik Informatika dan Sistem Informasi), 9(4), 3216-3226.

Psomadaki, O. I., Dimoulas, C. A., Kalliris, G. M., & Paschalidis, G. (2019). Digital Storytelling and audience engagement in Cultural Heritage Management: A Collaborative Model based on Digital City of Thessaloniki. Journal of Cultural Heritage, 36.

Psomadaki, O. I., Dimoulas, C. A., Kalliris, G. M., & Paschalidis, G. (2019). Digital storytelling and audience engagement in cultural heritage management: A collaborative model based on Digital City of Thessaloniki. Journal of Cultural Heritage, 36.

Redstone, I., & Villasenor, J. (2020). Unassailable Ideas: How Unwritten Rules and Social Media Shape Discourse in American Higher Education (1st ed.). Oxford University Press New York. https://doi.org/10.1093/oso/9780190078065.001.0001

Reena, M., & Udita, K. (2020). Impact of Personalized Social Media Advertisements on Consumer Purchase Intention. Annals of the University Dunarea de Jos of Galati: Fascicle: I, Economics & Applied Informatics, 26(2).

Ryan, D. (2014). Understanding digital marketing: marketing strategies for engaging the digital generation (3rd ed.). London: KoganPage

Shahbaznezhad, H., Dolan, R., & Rashidirad, M. (2021). The role of social media content format and platform in users’ engagement behavior. Journal of Interactive Marketing, 53(1), 47-65. Siminto, S., Perdana, I., Kamaruddin, M. J., Rijal, S., & Putra, F. A. (2024). Social Media Marketing Strategy in Increasing Student Enrollment and Retention. al-fikrah: Jurnal Manajemen Pendidikan, 12(1), 202-213.

Shahbaznezhad, H., Dolan, R., & Rashidirad, M. (2021). The role of social media content format and platform in users’ engagement behavior. Journal of Interactive Marketing, 53(1), 47–65.

Siminto, S., Perdana, I., Kamaruddin, M. J., Rijal, S., & Putra, F. A. (2024). Social media marketing strategy in increasing student enrollment and retention. Al-Fikrah: Jurnal Manajemen Pendidikan, 12(1), 202–213.

Smith, J., & Johnson, P. (2020). Audience engagement and content preferences on social media platforms. Journal of Social Media Research, 18(4), 205-220.

Soares, J. C., Limongi, R., & Cohen, E. D. (2022). Engagement in a social media: an analysis in higher education institutions. Online Information Review, 46(2), 256-284.

Soares, J. C., Limongi, R., & Cohen, E. D. (2022). Engagement in social media: An analysis in higher education institutions. Online Information Review, 46(2), 256–284.

Šola, H. M., & Zia, T. (2021). Social media and students’ choice of higher education institution. European journal of management and marketing studies, 6(4).

Statista. (2017). Millennials' shopper attitudes towards user-generated content worldwide as of 2023. Retrieved January 3, 2025, from https://www.statista.com/statistics/1497392/millennials-shopper-attitudes-towards-user-gen erated-content/

Statista. (2023). Global social networks ranked by number of users. Statista. https://www.statista.com/statistics/272014/global-social-networks-ranked-by-number-of-us ers/

Tuten, T. L., & Solomon, M. R. (2017). Social media marketing (3rd ed.). Pearson.

Published

2025-05-30

How to Cite

Kutip, M. F. (2025). Engagement analysis: Student-centered vs. lecturer-centered faculty Instagram posts. Jurnal Evolusi , 6(1), 33–42. https://doi.org/10.61688/jev.v6i1.391

Similar Articles

You may also start an advanced similarity search for this article.